frequently asked questions

Due to confidentiality we do not disclose our client list. Many of our client’s products can be found in places like Wild Oats, Amazon, Whole Foods, Wegman's, Trader Joe's, Made in Oregon, Bendel's, Nordstrom's, Stroud's, Sephora as well as stores and boutiques all over the US, Canada, Europe and Asia, and even including flea markets because of our low minimums.

Without the consent from our clients, any information given to us is treated as confidential. We do not share lists with companies or disclose any information related to your business with us to anyone. Your confidentiality is important to us and will be treated as such.

We are one of the largest bath & body private labelers in the United States. Our minimum order quantity is 500 units but our per month unit capability is 4 million units per month at our current capacity. We currently on average roughly 2 million units per month.

This question will depend on so many factors. Our pricing is tier based so larger discounts are afforded for large quantity orders. To get an idea please look at our private label price list which will give you pricing for many of our commonly ordered private label products. If you do not see the product you are looking for please send us a custom quote request and we will get you pricing.

No. We do not want to confuse our clients. We currently manufacture over 10,000 skus of products. If you do not see a product/fragrance/ flavor you'd like listed on our website/pricelist, please click the request custom quote link and we will give you a quote based on your needs.

Our low minimum for private label is 500 units. Our low minimum for bulk and wholesale pricing is 250 pounds per variation. Please note the respective minimums cannot be broken up into multiple variations. Each scent, color and size are considered one single product and the MOQ’s are per variation..

Yes, we are a custom facility and we can certainly tweak and come up with custom formulations for you on any product.

We source all our raw ingredients from Fair Trade countries/sources only. We are proud to be a part of the movement that empowers developing nations, communities, farmers and workers to guarantee them fair wages, good working conditions, health care, education and sustainable methods of farming and manufacturing.

We never test anything on animals. Fowl, fish and fur babies are our friends.

This is evaluated on a case by case basis. If we accept the contract, we will need a 4 oz. sample of the product along with the ingredient deck. It will not necessarily be a true reverse formulation (meaning we cannot guarantee exact ingredient concentration); but, we can do a method of figuring out the formula based on the sample and ingredient list.

Yes, we can. We can provide the COA and MSDS for any product we manufacture so you can comply with big box retailers and Amazon FBA requirements.

Our custom samples start at $25.00 depending on how many samples are needed. This fee is credited to your order of that product with us.

Our packaging abilities include almost any bottle, tube or jar. We offer a great selection of stock packaging or you can use your own custom packaging choice. Just send us a sample of your packaging to see if it will qualify to be filled by our equipment. Once you have decided on the packaging for your project you can order your packaging, and simply have it drop shipped directly to our warehouse. If you want us to source your packaging, then we can certainly do that as well.

Yes, if have your own packaging you can send it directly to our facility for us to use in the production of your product. We may ask you to send us a sample, so we can assure that the packaging will fit through our production line equipment.

We have one of the fastest lead times in the industry. On most orders the lead time is 7-10 business days. This lead time starts once we have all the info we need from you to begin such as formulation approval, artwork and packaging approval.

Yes, we certainly can ship your private label products directly to Amazon for you. We ship more than 50 pallets a day to Amazon FBA for various customers are well versed in there packaging and shipping requirements.

We hold Non-Disclosure agreements with all our customers and honor their privacy, so we are not at liberty to offer client visitations in our production facility. We do have a client area where we can meet with you and discuss things and go over samples should you want to visit and meet with us. But please note the production facility of our building is off-limits to non-employees.

Please make sure your vendor marks the box with YOUR name on it. We receive an enormous amount of stock packaging through our facilities, so it is hard to determine one customer's packaging from another. Please send packaging for products that are approved for production to: